Kent Auto Repair

See below.

I live in the San Francisco Bay Area and my nephew, Nick lives in Kent, WA. Nick is a young man in his twenties doing well on his own but sticking to a tight budget to remain that way. We researched online reviews for auto service companies in his area and he selected Premier Automotive Services. The shop diagnosed the related issues and recommended the needed repairs. My nephew worked closely with Lou at the front desk to schedule and conduct all repairs. Lou was extremely helpful in explaining the issues and even went out of his way to find and apply a couple of applicable discounts that greatly reduced the overall cost. Much thanks to all! Great staff!

Friendly staff great service premier auto is the only shop i will go to.

I was recommend to Premier Automotive Services by a friend. I had seen them but had never been in. The power steering in my car went out and I made an appointment with them for today April 23rd. When I took my car in they said they would do a diagnostic on it and call me back. After doing the diagnostic they found other things that needed be be taken care and gave me a good quote. All of were issues that that I suspected needed attention. Initially they they told me that my car would be ready Monday afternoon which was reasonable due to the problem that needed fix. They gave me another call at 4:00 pm to let me my car was ready. I had mentioned that I was on vacation and they made the extra effort to get my car done early. Then staff is very friendly and helpful. They took the time to answer a few other questions I had. I will recemend Premiere Auto to all my friends. This is where I will my vehicle from now on.

As always, excellent Service! Staff are professional, clean, and fast. Been going for over 10 years and have always had the best service!

I wanted to first take time to thank the Premier Automotive team for taking care of ME and my lemon BMW car for 5 years. I moved here from Oregon and had a bad experience with the BMW Fife dealership with wanting to do unwanted repairs and the repairs they did quote were way out of line with what other shops charge. Yes, of COURSE dealerships charge more but that doesn't mean you get better repair work or service. I researched the area near my home in Kent, when I first moved here with my lemon BMW and read the reviews of Premier Automotive and was impressed. They knew I limped here on my move and when my car needed an expensive repair, the owner Ryan explained I could get financing if I needed to stretch out the cost of the critically needed repair. So, since that time, I've only trusted Premier Automotive to take care of my car. Fast forward... THOUSANDS in repairs!!! Here is what I love about the team at Premier. Over the course of at least the last three years, ALL of them kept suggesting I get a new/used car because the required repairs were adding up. I resisted... paid thousands more just to hang onto a car because I felt I knew it and would have another bad situation with a different car. I was deep into denial and almost rebuilt that car. The coolest thing about Ryan is, he could have continued to keep my car running... and told me what shoes was likely to drop in future repairs. But instead, he had his LAST heart to heart talk with me about getting a new/used car and even made some reliable suggestions. That said, I FINALLY took his advice and researched a ton of cars and their reliability records and ended up getting a black Subaru Forester... which I LOVE! No, it's not a fancy BMW but who cares. I only bought that lemon BMW because my last BMW lasted 15 years with minimal repairs until it was totaled and I was delusional in thinking all BMWs were good and would last. So, now that I have my Subaru Forester, I will only trust Premier with maintaining my car. They were all pleased to see I got something reliable and affordable to maintain. In closing... THANK YOU AGAIN Ryan, and Josh, and Jason, and the mechanics at Premier. You guys are AWESOME and I would NEVER trust any other shop to work on my cars. :-)

Once again, I had exceptional service at Premier Automotive Services! As a long time customer, I am always taken care of. Professional, fast, and they take the time to educate me on any performance issues. They're the best !

I've been to Premier on three separate occasions and each time their service has been exceptional! It all starts at the front desk with Josh. They are thorough in there explanations of services, cost and timeline (when your car will be available). They'll provide a Lyft home if you live nearby. I dropped my car off yesterday and it was ready the following day (several hours before I thought it would be ready). Also, if you live in the area, be on the lookout for a coupon in your mail as they do great advertising. I believe in supporting local establishments, and this is one that I would highly recommend.

I've been a satisfied Premier Auto customer for many years. When it is time for an oil change, I bring my car in, and Ryan and Josh and the gang look it over for any possible preventative maintenance work. It feels good, because I trust them to only find things that need "finding," and they always fix those things at a reasonable cost. I never feel like they are "padding the bill," like I've felt at other mechanics' shops. I'm really glad I discovered Premier Auto!

I'm an Uber driver so i am in need of someone that can make my oil changes quick and fast. They are fast and very knowledgeable, also very friendly. I have been using them now for almost a year and will continue to do so.