We are grateful for all the reviews we receive from our customers here at Premier Automotive Services. When you are in need of excellent auto repair or maintenance, our ASE-Certified auto mechanics are here to help drivers in and around Kent and Des Moines. Premier Automotive Services approaches everything we do with integrity and you can count on us meeting our deadlines while never skimping on quality work. We believe in helping you keep your auto running in great condition up and through 300,000 miles and we’d love to partner with you to do just that. If you’re not sure about us, take a look at some of the reviews below and should get a great feel for what you can expect from us. Thanks for reading!

5

I wanted to first take time to thank the Premier Automotive team for taking care of ME and my lemon BMW car for 5 years. I moved here from Oregon and had a bad experience with the BMW Fife dealership with wanting to do unwanted repairs and the repairs they did quote were way out of line with what other shops charge. Yes, of COURSE dealerships charge more but that doesn't mean you get better repair work or service. I researched the area near my home in Kent, when I first moved here with my lemon BMW and read the reviews of Premier Automotive and was impressed. They knew I limped here on my move and when my car needed an expensive repair, the owner Ryan explained I could get financing if I needed to stretch out the cost of the critically needed repair. So, since that time, I've only trusted Premier Automotive to take care of my car. Fast forward... THOUSANDS in repairs!!! Here is what I love about the team at Premier. Over the course of at least the last three years, ALL of them kept suggesting I get a new/used car because the required repairs were adding up. I resisted... paid thousands more just to hang onto a car because I felt I knew it and would have another bad situation with a different car. I was deep into denial and almost rebuilt that car. The coolest thing about Ryan is, he could have continued to keep my car running... and told me what shoes was likely to drop in future repairs. But instead, he had his LAST heart to heart talk with me about getting a new/used car and even made some reliable suggestions. That said, I FINALLY took his advice and researched a ton of cars and their reliability records and ended up getting a black Subaru Forester... which I LOVE! No, it's not a fancy BMW but who cares. I only bought that lemon BMW because my last BMW lasted 15 years with minimal repairs until it was totaled and I was delusional in thinking all BMWs were good and would last. So, now that I have my Subaru Forester, I will only trust Premier with maintaining my car. They were all pleased to see I got something reliable and affordable to maintain. In closing... THANK YOU AGAIN Ryan, and Josh, and Jason, and the mechanics at Premier. You guys are AWESOME and I would NEVER trust any other shop to work on my cars. :-)

5

Once again, I had exceptional service at Premier Automotive Services! As a long time customer, I am always taken care of. Professional, fast, and they take the time to educate me on any performance issues. They're the best !

5

I've been to Premier on three separate occasions and each time their service has been exceptional! It all starts at the front desk with Josh. They are thorough in there explanations of services, cost and timeline (when your car will be available). They'll provide a Lyft home if you live nearby. I dropped my car off yesterday and it was ready the following day (several hours before I thought it would be ready). Also, if you live in the area, be on the lookout for a coupon in your mail as they do great advertising. I believe in supporting local establishments, and this is one that I would highly recommend.

5

I've been a satisfied Premier Auto customer for many years. When it is time for an oil change, I bring my car in, and Ryan and Josh and the gang look it over for any possible preventative maintenance work. It feels good, because I trust them to only find things that need "finding," and they always fix those things at a reasonable cost. I never feel like they are "padding the bill," like I've felt at other mechanics' shops. I'm really glad I discovered Premier Auto!

5

I'm an Uber driver so i am in need of someone that can make my oil changes quick and fast. They are fast and very knowledgeable, also very friendly. I have been using them now for almost a year and will continue to do so.

5

I have a Mazda 2 and have been taking my car to the dealership for service for many years. I moved to Tukwila this year and wanted to find a mechanic that was closer to me. I saw Premier Auto online and it had such great reviews I decided to call them. They definitely do great work, are kind and very thorough. I won't be going anywhere else!

5

I've been going to Premier for almost 10 years; and continue to have excellent service. Both with my auto's, as with the staff. They are professional, clean, speedy and communicate to my understanding of any symptoms that arise, as with general maintenance. Wonderful service, I won't go elsewhere.

5

I have been doing business with Ryan, Stephen and team for many years. I take all of mine and my families cars to these guys. I have absolute confidence in the their assessment of my cars issues and the prices they charge. I was a mechanic for many years so it is extremely hard to BS me on car repairs. I have never once disagreed on what needed to be done. When I get my car back I know it will be done right. Thank you!

5

I have had work done at Premier on numerous vehicles over the years. Always excellent service. Ryan and his crew are a great bunch of people to work with. Most importantly, Ryan is an honest businessman - that alone will ensure all my future work goes to Premier. Easy 5 stars.

5

I have had several opportunities to visit Premier since I moved out to the Des Moines area. They have serviced my wife's 79 Fiat as well as my Ford Fusion. In every instance, the people at Premier have been helpful, friendly, responsive to questions, and timely with promised performance. If/when a problem arises ( in one case, a part for my Ford was not delivered as promised, and I was notified well in advance of my coming to get it installed; saved me a least a couple of wasted hours. In short, great service, great people. Glad I got to know them early on in my residence in the area.

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