I wanted to first take time to thank the Premier Automotive team for taking care of ME and my lemon BMW car for 5 years. I moved here from Oregon and had a bad experience with the BMW Fife dealership with wanting to do unwanted repairs and the repairs they did quote were way out of line with what other shops charge. Yes, of COURSE dealerships charge more but that doesn't mean you get better repair work or service. I researched the area near my home in Kent, when I first moved here with my lemon BMW and read the reviews of Premier Automotive and was impressed. They knew I limped here on my move and when my car needed an expensive repair, the owner Ryan explained I could get financing if I needed to stretch out the cost of the critically needed repair. So, since that time, I've only trusted Premier Automotive to take care of my car. Fast forward... THOUSANDS in repairs!!! Here is what I love about the team at Premier. Over the course of at least the last three years, ALL of them kept suggesting I get a new/used car because the required repairs were adding up. I resisted... paid thousands more just to hang onto a car because I felt I knew it and would have another bad situation with a different car. I was deep into denial and almost rebuilt that car. The coolest thing about Ryan is, he could have continued to keep my car running... and told me what shoes was likely to drop in future repairs. But instead, he had his LAST heart to heart talk with me about getting a new/used car and even made some reliable suggestions. That said, I FINALLY took his advice and researched a ton of cars and their reliability records and ended up getting a black Subaru Forester... which I LOVE! No, it's not a fancy BMW but who cares. I only bought that lemon BMW because my last BMW lasted 15 years with minimal repairs until it was totaled and I was delusional in thinking all BMWs were good and would last. So, now that I have my Subaru Forester, I will only trust Premier with maintaining my car. They were all pleased to see I got something reliable and affordable to maintain. In closing... THANK YOU AGAIN Ryan, and Josh, and Jason, and the mechanics at Premier. You guys are AWESOME and I would NEVER trust any other shop to work on my cars. :-)